Delivery Information

Delivery to your door

We use an overnight carrier, UK Mail, to deliver our orders on a before 12noon service, this is fully trackable through their website and you can get automated e-mail or phone information to alert you of the order coming.  We deliver on any Wednesday or Thursday to suit you and as long as you order before 3pm we can in most cases get the order out to you the next day.   

Regardless of order size and weight there is a flat rate of £8.00 delivery per order sent, we find that some of customers get together to place an order so this means the £8.00 cost can be split.  We deliver one order to a single address but this doesn't have to be your home address, we can deliver it to work or wherever you are going to be on the day you have chosen.  The order comes in an insulated parcel and we try and put as much in one as possible, this means it will travel better and it does mean that if you are out when it is delivered you don't need to worry about it defrosting and can unpack it later in the evening as it suits you.

There is an overall 6kg minimum weight per order if it is to be delivered, this ensures the product stays frozen in your parcel, the 6kg can be just one item or it can be made up of a combination of smaller packs to reach the 6kg minimum weight.  We have stated that we try and get as much in one parcel as possible but as a general rule it is rare that each individual parcel is heavier than 20kg, if you have a larger order then there will be multiple parcels and we try and use common sense to share the weight between the parcels.

Site Pickup

You can pickup an order from Wickhamford available Tuesday to Friday 9am to 3pm and Saturday 9am to 12noon from
The Sandys Arms, 1 Pitchers Hill, Wickhamford, Evesham, Worcs. WR11 7RT

If you like you can phone ahead and pre-order your items to be picked up and then the order will be ready for you otherwise it is no problem for you to order when you arrive.

There is no delivery charge or minimum order weight for site pickups.